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rector of Catering and Conference Services
New Haven, CT
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Job Description
Position Summary:
Responsible for planning, evaluating, organizing, and directing the activities of the Convention Coordinators, Convention Floor Managers and Convention Services Department Administrative Assistants.
Oversee the Convention Services Department and Catering Services Team by ensuring a consistent product to standards, while maximizing profitability and protecting the integrity of the guest experience.
Ensures that department personnel are following all procedures, policies and guidelines, as established by Omni Hotel.
Meets with major convention/meeting planners to coordinate final arrangements for convention/meetings.
Requirements:
- Attends weekly Forecast and Rooms Merchandizing meetings.
¨ Tours, on a daily basis, the hotel function space and spot checks meeting room setups.
¨ Ensures that all function space in the hotel is well presented and maintains a scheduled cleaning program for each function room.
¨ Ensures that all equipment used in the department is in good order, and uses preventive maintenance schedules for all equipment.
¨ Ensures that the desired level of quality is maintained in all meeting room sets on a continuing basis.
¨ Ensures that all file turnover requirements (from Sales to Convention Services) are fulfilled.
¨ Advises hotel department heads of special requirements of groups coming into the hotel.
¨ Attends out-of-hotel meetings as required.
Hotel Specific Essential Functions:
¨ Knowledge of Delphi
¨ Knowledge of Excel & Microsoft Word.
¨ Knowledge of Libica.
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Experience Required
5 plus years exp.
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Last Update
March 25, 2008
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